Orders & Returns

ORDERS

Option 1 - Ordering Online

Orders can be placed online by clicking the "Buy Now" or clicking the “Add to cart“ button below the product you wish to purchase.

The product will be added to your shopping cart, while not still committing you to the purchase.

To go ahead with the purchase, click the "Checkout" button on the top right hand side of the page.

(To continue shopping, click the Back button in your browser or choose another products tab from the top navigation menu.)

Checkout

Online or phone orders can be paid using credit cards ( Visa & MasterCard) or by wire transfer, our banking details are available on the invoice or on our company web page. (Please note that credit card may attract small surcharge ( see checkout page for details).

In case you are a new customer – you will require to fill your details and shipping details for the order – and click “apply“. (You can create an account with us so your details will be stored for future orders.)

Select you payment method, enter any comments regarding the order or delivery and click “Submit order”,

Validate :“I accept the "Terms & Conditions" and "Privacy statement"

Click on “Submit order” button.

Your order has been submitted – you will receive an invoice on your internet browser which you can print for your record.

To continue shopping, click ton the “Continue shopping” button.


Option 2 - Ordering by phone

Please call us on 1300 785 696 and place your order with our sale representative.

You should receive an email with the invoice to confirm your order.

Phone orders can be paid using credit cards ( Visa & MasterCard) or by wire transfer, our banking details are available on the invoice or on our company web page. (Please note that credit card may attract small surcharge ( see checkout page for details). Company cheques or money orders are accepted for orders placed by phone only. The order will only be released for shipping once the funds have cleared.

Upon Receipt of Goods

Inspect all boxes, packages & products for signs of damage. If product is damage:

Please notify us immediately, within 48 hours of delivery of the order. Please take detailed photographs of the damage product & packaging and email it to support@displaysales.com.au. Please keep all boxes and packing as you received it, we will contact you with further advise. For further information on Orders and return please refer to our Terms & Conditions page.






 

 

RETURN PROCEDURES & POLICY

It is the responsibility of the Customer/Purchaser to ensure, prior to ordering, that the product they have chosen is entirely suitable for the purpose for which they intend to use. Returns are only accepted for stock items and will only be accepted when application is made within ten (10) days of delivery.

Our products have customised packaging to protect the products from any damage during shipment. When returning a product you must make sure to send the product back in its original packaging and in its original condition. All returns are subject to a 20% inspection, re-boxing and re-stocking fee.

If you can not send the product in its original packaging, you must pack the product using suitable packaging material using sufficient protection to protect the product during shipment back to us. It is the customer responsibility to return the product back to Display Sales henhouse in its original condition. Any goods that are returned damaged (except where the damage occurred before it was received by the customer ) will not be credited.

Returning the product to Display Sales is the responsibility of the customer, credits will not be issued on any shipping costs for return shipping. Display Sales advises all customers to take shipping insurance when shipping products back to Display Sales warehouse.

Please allow seven working days from receiving the return products for inspecting the products and approving credit.

Display Sales use Star Track Express to deliver the products to you. Star Track Express are leads the industry as the express freight and logistics company, their superior freight handling facilities enable you to track your shipment online. Display sale committed to prepare and ship all product on time. Display Sales cannot accept responsibility for late deliveries Refunds will not be granted due to delays in delivery.

A Return Merchandise Authorization (RMA) must be issue for return goods. RMA must be attached to the return goods with the approved RMA number issued by Display Sales. All return goods must be label by Display Sales label.

Please not :

CUSTOM MADE PRODUCTS AND PRINTING ARE NON-RETURNABLE