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Frequently Asked Question


Who is Display Sales

Displays Sales Australia Pty Ltd is 100% Australian company. Head office based company in Melbourne Victoria. We are specialists in point of sales displays, portable displays, exhibition displays and large format printing. Unlike many internet based companies we are not middle men but a production company with control of all aspects of your job under one roof. Our production and quality control ensuring a fast reliable and high quality service. We hold stock of most products for immediate dispatch and most of our products are on display in our showroom in Moorabin Victoria.

How quickly can I have my Display?

Unlike many of our competitors we hold stock of most of our products so we should be able to dispatch same or following day. When printing is required, turnaround vary so please check when ordering. If you are on extreme tight deadline please let us know we will confirm our very best lead time. Our normal printing turnaround as between 5-10 days. Our express priority printing turnaround is 1-3 days.

What warranty do you offer?

Our display stands have to be total reliable and trouble free. Our display equipment is carefully produced and passed stiff quality control check so we offer the very best value for money and durability. We offer a one (1) year warranty on all our displays and products (excluding graphics and prints). Our stand warranty covers manufacturing defects rather than operator damage. If you think others are supplying better warranties read the small print.


Can you design the artwork for me?

Sure we can. Our in house graphics design team are experience in creating displays that will make getting you noticed easy. Our team has the expertise to take picture and text and turn it into sticking and eye catching displays that will deliver your desired message to your audience and customers. Our team is most experience in designing large format displays so, they have designed thousand of displays, they know the graphics criteria’s and specifications for each display and they are highly efficient in the design process. For more information please click on graphics design link.

Can you match colours?

Sure we can. Full colour graphics are based on the Pantone Colour Matching System. Colour images must be in CMYK format (No RGB!).We cannot guarantee an exact colour match, but we will come as close as possible (just as long as you provide us with the Pantone Colour Code when placing your order). For more information please click on graphics design link.

Can I supply my own artwork?

Sure you can. If you already have a graphic designer or you can design the artwork yourself, all you need to do is follow our graphic design instructions. If you have any questions regarding the design please don’t hesitate to contact us. Email: or call us : 1300 785 131.

For more information please click on graphics design link.
For more information about full ARTWORK GUIDES click on Artwork guide link
For more information about graphics design templates click on Artwork Templates link

How do we send the artwork for the banners to you?

You can send us your artwork through our website. Go to the Artwork section and click on the Send Your Artwork link. The steps are described. Once we receive your artwork, you will receive confirmation from us and we will be in touch if we need to discuss anything further with you. For more information please click on Send Your Artwork link. You can also send your artwork on CD by express post - mail to: PO Box 6035, Caulfield South, Vic, 3162. Please make sure you label your CD with your company name and invoice number so we can track the artwork to your order.

What format does the artwork have to be in?

The preferred artwork format is PDF file, Press or Print Optimised.Page size must be set to the trim size plus 5mm bleed all around if necessary. Images & graphics must be in CMYK format. We can accept other format as well: CMYK TIF (print resolution), Photoshop (EPS, TIF, PSD), Illustrator (please outline all text ). Please ensure all supporting images, files and fonts are included. A minimum resolution of 150dpi (CMYK colour) at the full printed size is required (1:1 scale). We recommend you supply us images in the highest resolution possible as this will provide the best quality result for your banner. Please DO NOT use PDF Maker for making PDFs to print - they are not generate acceptable quality PDF files. Most mainstream applications produce good-quality PDFs when "High Quality", "Print" or "Press" settings are used.

For more information please click on graphics design link.


You are too cheap! are your product of lower quality ? why are you so cheap compare to other ?

our existing customers enjoy top quality products at great prices. They continue to visit our online shop with great satisfaction of our products, service and prices. If you are new customers that haven’t had the experience working with display sales you may ask yourself

why are they so cheap ? Are their products good? What is the catch ?

There is no catch !! Our aim is to deliver best value to our customers. We work on high volume and extremely low margin. We keep tight control of our costs, buy in bulk, have a small sales force and great quality control and support team. The result speaks for itself. You get top quality products at rock bottom prices supported by great and fast reliable service. We had new customers calling us after receiving their goods and thanking us for our help in saving. they can't believe high quality products and prints compare to our competitors who may charge 3 times as much for exactly the same equipment.

Still have any doubt about us?

We have repeatedly been chosen against strong competition by the most demanding of customers including many well known designers and marketing agencies, schools, universities, associations, retailers, and manufacturers throughout Australia.

What is your Lower Price Promise

We keep a close eye on the competition and do everything we can to offer the best price, it is possible that we might miss something. If you find a better price, tell us and we will beat it for you. You just need to make sure that your compare apple to apple meaning The product is same product and offer including delivery charges. Please make sure that the competitor product is in stock and available for immediate delivery ( so it is not just an empty promise). And we need to be able to verify the offer.

Please contact our sales team and provide the following details:

1. The product, price and our product code you are interested in purchasing.
2. The other offer or the Internet site offering a better price.

Do you offer discounts for quantity?

We offer discount pricing for large quantity. Although our discount prices are detailed on our website, if you have better price on large qty you are welcome to request a quotefor a specific job. We're unbeatable on large quantities – please see out price promise


What methods of payment do you accept?

We accept three forms of payment:

1. Company cheque made payable to Display Sales, PO Box 6035, Caulfield South, VIC, 3162. Sorry we do not accept personal cheques.
2. Direct deposit to Westpac Banking Corp BSB: 033-047 Account Code: 033047.
3. Credit Card (Visa and Mastercard). An additional charge of 3% on total amount of invoice applies to accounts paid with credit card.

When is payment required?

A 50% deposit is required on all orders. Production will commence ONLY when a 50% deposit has been received. The balance must be paid prior to delivery.

How can I pay for my order?

When placing the order online, you can choose one of two methods of payments:

1. Credit Card (Visa and Mastercard).
2. Direct deposit to Westpac Banking

Corp BSB: 033-047 Account Code: 625543.
Display Sales Australia Pty Ltd
ABN: 18 549 725 150
PO Box 6035,
Caulfield South, 3162, VIC, Australia

FAQ - Delivery

What is your delivery policy?

Display sales offers to deliver your displays to your door. We use Couriers to handle our deliveries to you. Our Couriers are leads the industry as the express freight and logistics company, their superior freight handling facilities enable you to track your shipment online. When placing an order, please make sure you provide a full delivery address including postcode, the name of the recipient and a contact telephone number. Delivery charge may vary depending on the product size, weight and destination. Delivery charges are calculated automatically and includes in all invoices. For more information please click on delivery link.